Frequently Asked Questions (FAQ)

General Questions

1. How are your stickers made?

All of our stickers are designed, printed, laminated, cut, and shipped in the USA. Our stickers are made from durable vinyl with a waterproof and UV-protectant laminate to ensure your favorite designs stay vibrant no matter what. We then apply a transfer paper that allows easy and precise application, making it effortless to add your waifu to laptops, water bottles, cars, or any smooth surface.

Ordering

3. How do I place an order?
Simply browse our collection, select the stickers you’d like, and click "Add to Cart." Follow the checkout process to complete your purchase.

4. Can I change or cancel my order?
Once an order is placed, we begin processing it right away. If you need to change or cancel your order, please contact us within 24 hours. After this period, we may not be able to accommodate your request.

Shipping

5. What are your shipping times?
Orders typically ship within 2–7 days. You will receive a tracking number once your order has shipped.

6. Do you ship internationally?
Yes, we offer international shipping. Shipping times and rates may vary depending on your location.

7. What should I do if my order hasn’t arrived within the estimated time?
If your order hasn’t arrived within the estimated shipping window, please contact our customer support team for assistance.

Returns and Exchanges

8. What is your return policy?
We only accept returns for stickers that are damaged or defective. Please contact us within 7 days of receiving your order if there’s an issue. You can read our full policy here.

9. Can I exchange my item?
We do not offer exchanges at this time. If you received a damaged or defective sticker, please reach out to us for a resolution.

Sticker Application & Care

10. How do I apply my sticker?

  • Clean and prep the surface, preferably with an alcohol pad. Allow the surface to dry fully and ensure no dirt or residue remains.
  • Peel the backing off your sticker, leaving only the transfer tape and sticker.
  • Use the transparent transfer tape to align the sticker exactly where you want it. We recommend applying with with a rolling motion to reduce the chance of bubbles.
  • Apply firm pressure across the entire sticker to ensure it is fully adhered.
  • Peel away the transfer tape and enjoy!

11. How do I care for my sticker?
Our vinyl stickers are waterproof, UV-protected, and built to last outdoors or indoors. Avoid harsh abrasives or solvents when cleaning.

Contact Us

12. How can I contact customer support?
You can reach our customer support team via the contact form on our website or by emailing us at help@ecchistickers.com. We aim to respond within 1–2 business days.